NeoFace Watch for
Gaming Venues

Ensure Compliance, Protect Individuals, and
Enhance Customer Experience.

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Did you know?

28K

Australians self-excluded from gambling in 1st year of national register.

1.6K

People register for self-exclusion every month.

$25B

Lost by Australians on legal forms of gambling in 2023.

$56K

Potential penalty for a licensee breaching BetStop Rules.


Source: CSIS. Report Linker. Comparitech

Overview

At a Glance

Gaming venue operators face increasing challenges in maintaining compliance with strict regulations, particularly when it comes to identifying self-excluded gamblers. Failure to adhere to BetStop regulations could result in penalties in excess of $56,000 per breach. NEC’s NeoFace Watch helps you comply with these regulations while enhancing your venue’s safety and efficiency.

  • Ensure ComplianceAutomatically identify self-excluded gamblers to avoid costly fines and regulatory breaches.
  • Enhance Customer Safety: Create a safer environment by identifying blacklisted or banned patrons and alerting security in real-time.
  • Improve Efficiency: Free up your staff to focus on enhancing customer experiences by reducing manual processes.
  • Protect Privacy: Regular patrons’ images are not stored, ensuring a balance between operational efficiency and customer privacy.

Challenges for Gaming Venues

Regulatory Compliance
With significant penalties for non-compliance, especially in relation to BetStop, ensuring that self-excluded individuals are not allowed to gamble is a top priority for operators. NEC’s NeoFace Watch ensures that you stay compliant and protect your venue from hefty fines.

Enhancing Customer Experience
Balancing compliance with customer experience can be difficult. NeoFace Watch helps venues create a safer and more enjoyable environment by identifying potential risks without causing delays or operational bottlenecks.

Operational Efficiency
Manual monitoring for banned patrons can be both time-consuming and error-prone. NeoFace Watch automates these processes, reducing the workload on staff while ensuring a smooth and seamless entry process for patrons.

How NeoFace Watch Works

Real-Time Monitoring
With significant penalties for non-compliance, especially in relation to BetStop, ensuring that self-excluded individuals are not allowed to gamble is a top priority for operators. NEC’s NeoFace Watch ensures that you stay compliant and protect your venue from hefty fines.

Automated Alerts
Balancing compliance with customer experience can be difficult. NeoFace Watch helps venues create a safer and more enjoyable environment by identifying potential risks without causing delays or operational bottlenecks.

Seamless Integration
Manual monitoring for banned patrons can be both time-consuming and error-prone. NeoFace Watch automates these processes, reducing the workload on staff while ensuring a smooth and seamless entry process for patrons.

Dependable Solutions

Proven Performance
With over 1000 deployments across 70 countries, NEC’s biometric technology is trusted by law enforcement, border security, and major entertainment venues worldwide. Our facial recognition solution has been independently ranked as the most accurate by the National Institute of Standards and Technology (NIST).

Scalable and Flexible
Our system is highly adaptable, able to integrate with loyalty programs, payment systems, and other security setups, ensuring that your venue can scale as needed.

Cutting-Edge Security
NEC’s solutions offer the highest level of encryption and data privacy, helping your venue stay compliant with data protection regulations such as the Australian Privacy Act and GDPR.

Customers

Sydney Coliseum Theatre

See how NEC helped West HQ achieve its vision of providing members and guests with the best possible, most seamless, customer experience, from the moment they entered the venue through to them heading home.

Learn More

NT Police Force

See how NEC helped the Northern Territory Police Force with a leading edge forensic facial recognition technology solution to fight crime and keep communities safer.

Learn More

Sydney Coliseum Theatre

See how NEC helped West HQ achieve its vision of providing members and guests with the best possible, most seamless, customer experience, from the moment they entered the venue through to them heading home.

Learn More

NT Police Force

See how NEC helped the Northern Territory Police Force with a leading edge forensic facial recognition technology solution to fight crime and keep communities safer.

Learn More

Why NEC?

Safety

Real-time monitoring to detect persons of interest and send alerts.




Efficiency

Fastest and most accurate facial recognition technology on the market.



Scalable

To expand capabilities and deploy across multiple servers and sites.



Privacy

Controlled by customers who opt-in to various initiatives.



Proven

Biometric technology consistently ranked #1 globally by NIST.



Innovative

With $2.6B invested globally annually in company-wide R&D.


Awarded

Frost & Sullivan Biometrics Company of the Year.


Interoperable

With many existing technologies, as well as iOS and Android apps.


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