Accuracy of NEC’s technology according to NIST in 2024
of millennial customers change providers after one poor customer experience
World's No. 1 Biometric technology provider known for delivering solutions with social value
Start every interaction with a smile (without saying a word).
NEC’s NeoFace Welcome transforms visitor interactions in New Zealand, using the power of facial recognition to deliver a seamless, personalised and touchfree welcome. Whether you’re greeting clients at a boutique hotel in Wellington, managing guests at a corporate HQ in Auckland, or ensuring safe access at a Christchurch public venue, NeoFace Welcome elevates first impressions to something memorable—secure, efficient, and unmistakably Kiwi.
Built on NEC’s worldleading NeoFace® facial recognition engine—consistently ranked #1 by NIST for unmatched speed and accuracy — the solution lets returning visitors be recognised instantly, triggering tailored greetings, meet and greet notifications, visitor badges, room directions, and even safety inductions. It removes the friction of traditional sign-in, freeing up your team and ensuring every visit is smooth, smart, and secure
NEC offers custom deployments of Welcome for more complex use cases, such as:
· Gaming compliant kiosks for cashless play
· Identity onboarding including document and biometric verification
· Bail kiosks
Streamline interactions and enhance Customer Experience.
NeoFace Welcome NeoFace Welcome is an employee and visitor access management solution, designed to keep people and organisations safe, secure and provide personalised service.
Visitors can save time by self-enrolling on their own device and receive a personalised greeting on arrival. Return visits are quick and seamless as details are already in the system.
This highly configurable solution can trigger additional elements such as a personalised greeting for pre-registered or returning visitors, label printing, providing meeting details, sending a notification SMS to a host or commencing on-site induction training.
NEC has been trusted in New Zealand for decades, working alongside government, justice, and enterprise partners to deliver secure and innovative technology. Our advanced facial recognition software is recognised as the most accurate on the market, enabling seamless, contactless check-in, real-time monitoring, and integration with existing systems.
NeoFace technology provides the fastest matching capability and is most resistant to variations in angle, age, and ethnicity — helping NEC consistently rank #1 in independent evaluations by the US National Institute of Standards & Technology (NIST) and peer-reviewed by the scientific community.
Trust the leaders in biometric technology, delivering safe and seamless experiences for New Zealand.
Personalised greetings, host lookup, visitor label printing, site induction automation and even targeted advertising.
Integration with door opening, speed gates or building management systems for secure access.
Send SMS or email notifications to a host, alerting them that their visitor has arrived.
Visitor audit data are captured to provide valuable business insight and can assist with contact tracing.
Multiple devices can be utilised where customers or staff frequent multi-site organisations.
Add value by integrating with other IT systems e.g. calendaring, booking systems, CRM, POS.
The touchless experience - making life simpler and safer
Previously unknown “Diggers” potentially identified through NEC’s World Leading Facial Recognition Technology
See how NEC helped West HQ achieve its vision of providing members and guests with the best possible, most seamless, customer experience, from the moment they entered the venue through to them heading home.
See how NEC helped the Northern Territory Police Force with a leading edge forensic facial recognition technology solution to fight crime and keep communities safer.
