NEC New Zealand is a leading solution and service provider of IT and network, telecommunication, and biometric solutions. With innovation at the heart of the organisation, NEC New Zealand’s Field Services team is committed to quality, reliability, and value.
NEC’s state-of-the-art technologies are backed by Field Service expertise and are used in various creative applications to enhance the lives of the people in New Zealand every day, from connecting callers to sorting mail items, from providing timely updates via diverse digital signage networks to empowering law enforcement agencies with biometric technologies.
Who we work with
Here at NEC, we work with telecommunications service providers (fixed and/or mobile; voice and/or data) to all subsets of consumers, enterprises, governments, and other telecom service providers.
Our Field Services teams work on a wide range of projects from complex fibre optic builds and high-end rack and stack to the commission of servers/routers, design, and the build of bespoke installations of telco equipment.
NEC Field Services are trusted representatives that deliver extensive capability and safe efficient practices. We install, maintain, and decommission New Zealand’s largest telecommunication infrastructure. As a leader in innovation, NEC continues future collaboration with organisations including –
NEC’s Field Services install and maintain technology for large New Zealand organisations requiring critical-performance ICT Infrastructure, with support from NEC’s Project Management Team and NEC’s Technical Assistance Service Centre (TASC) who provide 24/7 fault and emergency response services.
NEC Field Service Solutions
Our Field Services team work across a wide range of projects throughout the country. Here are some of the main areas we cover:
NEC Field Service Offerings
Incorporated into the three main areas of Networking, Carrier and Datacentre, NEC’s Field Services Team work on a huge range of service offerings including:
- Logging and managing network faults
- Corrective and preventative field maintenance
- Systems and services testing
- Network Moves, Adds, Changes (MACs)
- Multi-vendor support
- Service Level Agreement (SLA)
- Site audits
- Customer connections, in-premises installations and service activations
- Network security
- Network optimisation
NEC supply, install and maintain technology for large New Zealand organisations requiring critical-performance ICT infrastructure. NEC Field Services support the delivery of solutions in planning, design, and installation of a range of telecommunication, network, biometric, and ICT services. Supported by NEC’s TASC team, available 24/7 fault and emergency response service, NEC Field Services can be deployed to most rural areas of New Zealand, as well as all main centres.
NEC’s Project Management Office together with our Service Delivery Managers, enable end-to-end solutions with the engagement of NEC’s Field Services. NEC’s expertise in both legacy and the latest network equipment provides both the experience and capability required to tackle any project.
Access and Authentication
NEC’s access and authentication systems are implemented by a wide range of companies and government agencies.
NEC’s NeoFace Welcome provides a new and unique visitor welcome that is personalised customer experience.
NEC’s face recognition solutions have used by many counties around the world to identify and verify well over a billion people.
Safety and Security
NEC has deep expertise and offers a wide range of security solutions including world-leading NeoFace Watch