– EXPERTISE

Field Services

NEC New Zealand is a leading solution and service provider of IT and network, telecommunication and biometric solutions. With innovation at the heart of the organisation, NEC New Zealand’s Field Services team commit to quality, reliability and value.

NEC’s state-of-the-art technologies are backed by Field Services expertise and are used in various creative applications to enhance the lives of the people in New Zealand every day, from connecting callers to sorting mail items, from providing timely updates via diverse digital signage networks to empowering law enforcement agencies with biometric technologies.

Who we work with

Here at NEC, we work with telecommunications service providers (fixed and/or mobile; voice and/or data) to all subset of consumers, enterprises, governments and other telecom service providers.

Our Field Services teams work on a wide range of projects from complex fibre optic builds and high-end rack and stack to the commission of servers/routers, design and the build of bespoke installations of telco equipment.

NEC Field Services are trusted representatives that deliver extensive capability and safe efficient practices. We install, maintain and decommission New Zealand’s largest telecommunication infrastructure. As a leader in innovation, NEC continues future collaboration with organisations including –

NEC’s Field Services install and maintain technology for large New Zealand organisations requiring critical-performance ICT Infrastructure , with support from NEC’s Project Management Team and NEC’s Technical Assistance Service Centre (TASC) whom provide 24/7 fault and emergency response services.

Whatever sector you work in, if you want to access the best Field Service support here in New Zealand, speak to us today.

– SOLUTIONS

NEC Field Services Solutions

Our Field Services team work across a wide range of projects throughout the country. Here are some of the main areas we cover:

Networking
Here in New Zealand, NEC is working to deliver networking solutions for large telecommunications, internet service providers (ISPs) as well as enterprise businesses. Networking allows businesses to connect and at NEC New Zealand, we provide the underlying infrastructure to allow your business to connect and communicate effectively. Our Field Services team are with you every step of the way from design to installation to support and our end-to-end solutions mean you get the peace of mind from working with one of the world’s leading providers of network solutions.
Datacentre
NEC offers a range of data centre platform technologies from leading vendors, best suited to meet businesses’ individual needs – across compute, storage and network. Our consultative approach and experience in consolidation and virtualisation, cloud, and XaaS, along with our nationwide support network, means that we deliver optimal outcomes for customers. Field Services ensure essential operation for the processes and operations performed within a datacentre. Critical maintenance applies to infrastructure operations, security and management classified as mission critical facilities.
Carrier
The Carrier solution from NEC supports total telecommunication networks from fixed to cellular and access to core network as well as services application. It also offers highly reliable carrier-class IP (Internet Protocol) network. This Carrier solution is achieved through the combination of NEC’s long-accumulated capabilities in networking, software, LSIs and IP/ATM technologies as well as our strategic partnerships.

NEC Field Services Offerings

Incorporated into the three main areas of Networking, Carrier and Datacentre, NEC’s Field Services Team work on a huge range of service offerings including:

  • Logging and managing network faults
  • Corrective and preventative field maintenance
  • Systems and services testing
  • Network Moves, Adds, Changes (MACs)
  • Multi-vendor support
  • Service Level Agreement (SLA)
  • Site audits
  • Customer connections, in-premises installations and service activations
  • Network security
  • Network optimisation

Why NEC?

NEC supply, install and maintain technology for large New Zealand organisations requiring critical-performance ICT infrastructure. NEC Field Services support the delivery of solutions in planning, design and installation of a range of telecommunication, network, biometric and ICT services. Supported by NEC’s TASC team, available 24/7 fault and emergency response service, NEC Field Services can be deployed to most rural areas of New Zealand, as well as all main centres.

NEC’s Project Management Office together with our Service Delivery Managers, enable end to end solutions with the engagement of NEC’s Field Services. NEC’s expertise in both legacy and the latest network equipment provides both the experience and capability required to tackle any project.

Related Solutions

Access and Authentication

NEC’s access and authentication systems are implemented by a wide range of companies and government agencies.

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Customer Experience

NEC’s NeoFace Welcome provides a new and unique visitor welcome that is personalised customer experience.

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Digital Identity

NEC’s face recognition solutions have used by many counties around the world to identify and verify well over a billion people.

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Safety and Security

NEC has deep expertise and offers a wide range of security and surveillance solutions including world-leading NeoFace Watch

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You might also be interested in

Networking

NEC is a world leader in network solutions providing design, support and advisory services to many of the NZ’s largest organisations.

Wireless Transport

NEC is the leading global provider of point-to-point microwave solutions, delivering wireless transport solutions for over 30 years.

Optical Transport

Optical Transport solutions allow networks to reach longer distances and provide increased speeds for fibre networks.

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